What We Collect and Why We Use It
When you open an account with us, we collect the details you provide during registration — your name, contact number, and email address. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and wallet number to process your
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payment and confirm your account balance. We do not store your full bKash or Nagad PIN; that stays between you and your wallet provider. We also collect device and session data — your browser type, IP address, and the pages you visit — to keep your
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account secure and to identify unusual login activity. If you contact our support team, we keep a record of that conversation to help resolve any follow-up queries. All data we hold is used only to operate your account, process payments, and meet any legal obligations that
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apply in your eligible region. We do not sell your personal data to third parties. Where we share data with payment processors or identity verification partners, those partners are required to handle it under the same standard of care we apply ourselves.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.